Meet Salma Phillips, the dynamic young manager of The Pavilion Bistro, Meikles Hotel, who is as stylish and as sparkling as the newly refashioned restaurant, open and ready to serve hotel guests and the discerning public alike.
There is a team of 11 at The Pavilion Bistro, coping with breakfast and dinner shifts. “Breakfast is busiest and many non-hotel guests also come here,” says Salma. “Harare business people are fast discovering that we have a real gem with lots of fresh air in the morning and a lookout over our lovely gardens.”
Breakfast buffet is a casual five-star smorgasbord, including porridges, cereals, fruit, smoked salmon, pickled fish and a hot selection. The exclusive eight-seater lounge area is also popular for casual breakfast meetings where the Bistro’s signature is the amazing range of coffees and teas. A new state-of-the-art Italian coffee machine provides delicious flavours, such as Brazilian, Arabica or Napolitano, while there is also a range of 15 types of Dilmah speciality teas.
A new trend is “Bistro Birthday Breakfasts” as Harare residents take advantage of the private glass-panelled section and the secure, private, under-cover parking. The restaurant can hold 80 people inside and a further 20 on the terrace.
At 23, and a graduate of Harare’s International Hospitality Business School, Salma Phillips is young for such a key role as restaurant manager, but exudes a great passion and confidence. “At Meikles there’s a fantastic culture and spirit to give everyone who deserves it a chance and I am thriving on this role as I work best under pressure and have a passion for service.”
While training at hospitality school Salma started an attachment to Meikles in January 2013 and covered every department. “I worked as a general cleaner, porter and in maintenance,” she says. “I helped to fix borehole pumps and toilets.....I tried everything. It helps you understand how everything comes together as one big operation at Meikles.”
She grew into Food and Beverage restaurants and bars duty manager for the hotel where she coped with the enormous pressure, catching the eye for promotion to start as The Pavilion Bistro manager on the day it opened – a very busy Valentine’s Day on February 14 this year.
Salma and team look forward to welcoming you to The Pavilion Restaurant and she enthusiastically states: “Our guests are just blown away by the interior decor, the service and the food and everyone leaves delighted and full. Come and join us soon.”